Technical Support

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Each developing company needs the transition to an electronic form of work execution. Thanks to computers and the Internet we can organize information and maintain records of every decision better. Nowadays, even governmental agencies are going digital and getting office computer equipment. Offices, where each employee is provided with a private workspace, are being organized. This provides several important advantages: • All subordinates are under a strict control because you can always see what they are doing during the working day; • Speed of working process (fussing with the papers takes much more time than the operating electronic documents); • Transparency (for example, if you transfer subordinates to the CRM-system, at any time you can verify, where, when and how much money has been spent). However, in order to ensure the stable operation of the offices in the organizations a technical support is needed.

Technical support is the key to successful and safe working performance

To ensure stable operation of offices we provide around the clock support, which includes:Each developing company needs the transition to an electronic form of work execution. Thanks to computers and the Internet we can organize information and maintain records of every decision better. Nowadays, even governmental agencies are going digital and getting office computer equipment. Offices, where each employee is provided with a private workspace, are being organized. This provides several important advantages: • All subordinates are under a strict control because you can always see what they are doing during the working day; • Speed of working process (fussing with the papers takes much more time than the operating electronic documents); • Transparency (for example, if you transfer subordinates to the CRM-system, at any time you can verify, where, when and how much money has been spent). However, in order to ensure the stable operation of the offices in the organizations a technical support is needed.

Technical support is the key to successful and safe working performance

To ensure stable operation of offices we provide around the clock support, which includes:

Thus, we guarantee several important advantages to our clients: security, stability, performance, and speed of response. We work on a 24/7 basis, and therefore, we are always available. Why you should use our services We are always ready to help and solve problems with computers, televisions, software, phones and other electronics in your office. The most important thing – you will have nothing to worry about. No problems – only a stable and comfortable work of the team. 24/h monitoring of the client’s office equipment and other information support – this is our task. And we successfully cope with it. We have two levels of technical support: 1. The most basic and common problems. We receive information, study it and determine the specific problem and then provide an online consultation. Most often, it takes less than 5 minutes to solve any problem. 2. If the problem can’t be resolved the issue is forwarded to the Line 2 Technical Customer Support. In 99% of cases, the problem can be solved very quickly– if there’s no need for replacing of some rare and expensive spare parts or accessories. If you have additional questions, please contact our consultants or order a return call. You will be called back within 10 minutes.Thus, we guarantee several important advantages to our clients: security, stability, performance and speed of response. We work on a 24/7 basis, and therefore, we are always available. Why you should use our services We are always ready to help and solve problems with computers, televisions, software, phones and other electronics in your office. The most important thing – you will have nothing to worry about. No problems – only a stable and comfortable work of the team. 24/h monitoring of the client’s office equipment and other information support – this is our task. And we successfully cope with it. We have two levels of technical support: 1. The most basic and common problems. We receive information, study it and determine the specific problem and then provide an online consultation. Most often, it takes less than 5 minutes to solve any problem. 2. If the problem can’t be resolved the issue is forwarded to the Line 2 Technical Customer Support. In 99% of cases, the problem can be solved very quickly– if there’s no need for replacing of some rare and expensive spare parts or accessories. If you have additional questions, please contact our consultants or order a return call. You will be called back within 10 minutes.