MoveUp Solutions: Customer Support & Virtual Assistant
When developing a business, the entrepreneur faces a number of difficulties and problems. There is always a necessity to solve one or more issues, perform a wide range of all kinds of work. However, for a high level and successful activity of the enterprise it is necessary to have good skills for each particular case. Being a qualified specialist in his sphere of business, the entrepreneur has to understand and be able to solve different types of situations. At the same time, everybody knows that only focused specialists can find a solution to all kinds of problems. That is why entrepreneurs have to use the help of other organizations or hire other people from time to time. In such cases, the best possible solution is the choice of a reliable outsourcing company as a helper. The outsourcing itself is the process of attracting outer resources for satisfying company’s needs and solving the issues that are not connected to the core business of the company. Here comes the transfer of some business processes to the other company that specializes in this field.
MoveUp Solutions is the company that provides services or personnel to perform a certain type of work at use of other enterprises. Practicing individual approach to each client and effectively dividing responsibilities among them, and creating all conditions for quality service to client companies, MoveUp Solutions has taken a strong position in the market of outsourcing services. Among the main services of our company are:
- IT-outsourcing - services of programming, developing and technical support of software, maintenance of equipment, sites’ creation and support;
- Production outsourcing - the transfer of a certain proportion of production functions and capacities;
- The implementation of business processes - the implementation of a certain business process (accounting, logistics, marketing, etc.);
- Outsourcing of knowledge management processes - those that require in-depth study and analysis of large amounts of information and the formation of a knowledge base with its subsequent management.
In other words, MoveUp Solutions’ specialists optimize your business and perform all the routine work (like the selection of personnel, the calculation of salaries, the accounting of taxes, employees’ training and certification, the registration of holidays and sick leaves, legal assistance and corporate events) professionally for you. And all this without additional costs and time losts for your commercial activities, since the outsourcer already has modern equipment, trained specialists, extensive experience, and well-established schemes for the implementation of certain processes. Cooperation with MoveUp Solutions will be uniquely profitable, convenient and cost-effective.
Customer Support
The department of interaction with customers at MoveUp Solutions has a sufficient number of resources to provide professional technical support for customers. Communication is carried out in telephone mode, online chat rooms, e-mail, and other available formats. Modern equipment allows maintaining uninterrupted communication, and the operator team registers and processes calls 24/7. Our Customer Support department will provide outsourcing services for your company in matters of consulting your customers on any issues, technical support and service. Experienced operators are good listeners, they politely and tactfully conduct conversations, and enjoy helping customers. Their competence in all areas provides an opportunity to assist consumers in any area of your business.
Virtual Assistant
MoveUp Solutions’ Virtual Assistant Will provide a number of administrative services for both new and already developed organizations. All relations between employees in online mode. Interactions over the Internet eliminate distance and save time. Remote communication does not create any discomfort. On the contrary, any assistant that suits you is at your service, regardless of where he is located geographically. MoveUp Solutions’ team has experts in every field of activity. The modern pace of life requires efficiency and fast decision-making. The remote assistant is always at hand and will help with adjusting or organizing your actions, providing up-to-date information, performing certain tasks and implementing some processes. That is, he will act as assistant, secretary and consultant for both the head of the organization and his employees. Using MoveUp Solutions’ Virtual Assistant outsourcing service saves you money due to freelance work, and the time you would spend on meetings and communication in the office. Such cooperation is beneficial and convenient for both sides of the partnership.
